DO NOT SEND ANY DEPOSIT UNTIL YOUR ACCOUNT IS ACTIVATED BY US. FOR ACTIVATION OF YOUR ACCOUNT WRITE A MESSAGE ON +380931025357 WHATSAPP NUMBER WITH YOUR USERNAME, EMAIL ADDRESS AND WHATSAPP NUMBER. WE WILL NOT BE RESPONSIBLE FOR ANY DEPOSITS SENT TO US WITHOUT ACTIVATION OF YOUR USERNAME FIRST.
1: HOW TO DEPOSIT?1) Register your account.
2) Message on whats app number +380931025357 and tell your username.
3) Ask for deposit bank details on above whatsapp number .
4) Send your deposit transaction screenshot on above whatsapp number between 12pm to 12 am . It will be credited within 30 minutes.
2: WHAT IS THE MIN/MAX LIMIT FOR DEPOSITS / WITHDRAWALSMinimum amount you can deposit is INR 2000. Minimum amount you can withdraw is 50 INR (subject to faq 7 ). Maximum withdrawals permissible per day per player is 100000 INR. There is no limit for maximum deposits
3: HOW CAN I WITHDRAW FROM MY ACCOUNT?Just send us a WhatsApp message to +38 093 102 53 57 (only message) from the same mobile no. you have mentioned during activation of your account . The message should contain : User Id, mobile no, full bank details and the amount you want to withdraw. Your money will be sent within 60 minutes of your request made . Withdrawal lines will be available between 12pm to 8.30pm from Monday to Saturday . On bank holidays withdrawal lines will be open from 12pm to 5.30 pm . There will be no withdrawals on Sunday. If you message any withdraw requests outside working hours will not be processed.
4: HOW MUCH TIME IT TAKES FOR DEPOSITS / WITHDRAWALS?After sending transaction screenshot to our whatsapp number It will take 30 minutes to update your account between 12pm to 12 am . After sending your withdrawal request on our WhatsApp no. we take 60 minutes maximum to process your withdrawals Withdrawal timings : Normal Days 12 pm to 8.30 pm. Bank Holidays 12 pm to 5.30 pm. There will be NO withdrawals on Sunday.
5: WHAT IS THE TIME OF SUPPORT WORK?Account Activation Whatsapp number +380931025357 is open from 12pm to 12am . Any issues other than account activation like betslips / account checking etc will be available on this number between 1pm to 3pm everyday. Withdrawal Whatsapp number +38 093 102 53 57 is open from 12pm to 8.30 pm from monday to saturday ( normal days ) and from 12pm to 5.30 pm on bank holidays . No withdrawals will be made on Sunday. Deposits are available 24 hours. Just send money to the details you get on email and it will be deposited to your Betsena account automatically within 30 minutes.
6: RULES FOR DEPOSITS:1) Do not deposit unless your account is activated and in active status. Even if you deposit money will not be credited to your Betsena account if account is not active . Message on +380931025357 for account activation.
2) If any user account is blocked / deactivated then no money should be deposited as it will not be credited to his Betsena account and we do not hold responsibility of refunds for such deposits .
3) Before every deposit get your deposit details by messaging on our whatsapp number This can be done only one time then save those details and everytime send on those details. If there is any change in details we will notify you before .you can save them permanently.
7: RULES FOR WITHDRAWALS1) Withdrawals below 500 may not be necessarily processed within 60 minutes this may take upto 6 hours.
2) The gap between two withdrawal requests in a day should be minimum 2 hours
3) Withdrawals above 10,000 INR are sent within 60 minutes but via NEFT not IMPS
4) If your balance in account is less than 2100 INR you have to withdraw full amount if its above 2100 inr you can withdraw any amount above 50INR
5) Withdrawals will only be sent to the bank details saved by us as beneficiary. You cannot change your bank details suddenly at the time of withdrawal. If you want to change bank details message us and it will take 24 hours to update in our system.
6) Please send your withdrawal requests on +38 093 102 53 57 from Monday to Saturday. There will be NO withdrawals on sunday.